Pooled antibiotic susceptibility testing that evaluates how antibiotics perform against the infection as a whole — including in polymicrobial cases. Results in 24–36 hours.
Whether you’d like to pay online, understand a charge, or set up a payment plan, our Patient Advocacy team is here to help.
Accurate and affordable testing — for all patients.
We support all patients — with or without insurance — by offering interest-free payment plans and patient assistance programs to all who qualify. Our dedicated Patient Advocacy team is here to handle your billing inquiries.
After testing is complete, we submit a claim to your health insurance plan — whether we are in or out of network. We work directly with your insurer to make sure you get the appropriate coverage.
Your insurance plan sends an Explanation of Benefits (EOB). The EOB is not a bill — it’s an explanation of charges. Don’t make any payments based on your EOB.
After the claim is processed, you may receive an invoice from Pathnostics for any remaining patient responsibility. The claims process can take months, so don’t worry if you don’t receive an invoice right away.
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more about the No Surprises Act →
Please feel free to contact our Patient Advocacy team with any questions or concerns about your bill.
15545 Sand Canyon Ave, Irvine, CA 92618
Hours: 8:30 am – 7:30 pm EST
Phone: 844-HELP-UTI (844-435-7884)
Email: promise@pathnostics.com
Pay online through our secure patient portal — available 24/7.